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Brian Clark

After W 10 switch all folders in BYEOS read only?

Question

I just switched from W 8.1 to W10 and now my capture files are being saved as read only in my BYEOS folder and DSS can't process them, Is that a BYEOS  or DSS or Windows 10 issue?  I tried to deselect read only on the folder Properties but they remain read only. Is there a setting in the BYEOS program that I have messed up?

Brian

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Brian,

 

Having a folder set to Read Only does not really mean that.  It means that the folder has been customized in some way. If you are trying to make the files in a folder writeable by clearing the folder's Read Only property, that won't work.

 

Are the files in the folder marked as Read Only? I doubt that BYE is doing that.

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Things to try (in order, if something works, stop there)

 

1) Reinstall BYE under windows 10

2) Run BY as Admin, you can change the properties of the shortcut so this happens every time

3) Turn UAC all the way off - type in UAC in the search bar, and then select user account control settings.

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I am not sure that any of the above will be useful.  The OP has not said that there is anything wrong with BYE or the image files created with BYE except that DSS cannot process them.  That could be caused by several things that have nothing to do with BYE! Where are you saving your BYE image files? Can any other application open and read them? If you have the Premium version of BYE you can drag and drop the images onto the Preview screen.  Can  Adobe Camera Raw or Canon Digital Photo Professional or Nebulosity or ImagesPlus open them?

 

Also, as much as it is a nuisance, UAC is there to protect your PC from malicious execution of installed applications.  It is almost universally recommended that it not be totally and permanently disabled.

 

Finally, I have not heard that anyone has had to run BYE as Admin in order to get it to work correctly, regardless of the operating system.

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I am not sure that any of the above will be useful.  The OP has not said that there is anything wrong with BYE or the image files created with BYE except that DSS cannot process them.  That could be caused by several things that have nothing to do with BYE! Where are you saving your BYE image files? Can any other application open and read them? If you have the Premium version of BYE you can drag and drop the images onto the Preview screen.  Can  Adobe Camera Raw or Canon Digital Photo Professional or Nebulosity or ImagesPlus open them?

 

Also, as much as it is a nuisance, UAC is there to protect your PC from malicious execution of installed applications.  It is almost universally recommended that it not be totally and permanently disabled.

 

Finally, I have not heard that anyone has had to run BYE as Admin in order to get it to work correctly, regardless of the operating system.

I am using 3.1.0 premium  I can drag the images from my BYEOS folder and drop them and see them in the preview screen. I just can't get DSS to process the images the images are visable in DSS but not able to be processed. I get a" folder is read only message" in DSS also I have to run BYEOS as admin in order to have the photos saved at all. All these issues started after the Window 10 change. I have reinstalled BYEOS after the change but the problem is still there. I will try to open the photos and wiork with them in Nebulosit 4 to see if it is just a DSS issue. Thank all of you responders for your help.

 

Brian

 

Brian

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This looks to me like a temp folder in DSS does not have sufficient rights.  You should try the DSS support group.

 

Have you tried creating a new folder, copy all images there and use that in DSS?  If this fails then the issue to DSS.

 

Regards,

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This looks to me like a temp folder in DSS does not have sufficient rights.  You should try the DSS support group.

 

Have you tried creating a new folder, copy all images there and use that in DSS?  If this fails then the issue to DSS.

 

Regards,

I did a couple of things. I uninstalled DSS and reinstalled it. I also copied and moved a few of the BYEOS files into  new folder and attempted to process this batch. Seems to have solved the issue. I really wish I had tried each solution indepentantly so I could say for sure where the issue was. I have a few more sets to process some of which are still in the orginal folders I'll work on these after my grandpa duties are over today and I should be able to tell if it was DSS or BYEOS I suspect DSS. I'll report back. Thanks for the support!

Brian

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I had a similar issue with my PC after a W10 update (I have been using W10 for many months). Prior to the update I had no real issues after upgrading from W8.1. Many of my folders both on my hard drive and on OneDrive suddenly became read only and changing their properties didn't work either, they just reverted back.

 

My cure? I ended up contacting MS support directly and they had to do some fairly major remote 'playing' with my PC until it was back to normal. I was one of many contacting MS with the same issue I understood while chatting to the support guy.

 

Jim

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I had a similar issue with my PC after a W10 update (I have been using W10 for many months). Prior to the update I had no real issues after upgrading from W8.1. Many of my folders both on my hard drive and on OneDrive suddenly became read only and changing their properties didn't work either, they just reverted back.

 

My cure? I ended up contacting MS support directly and they had to do some fairly major remote 'playing' with my PC until it was back to normal. I was one of many contacting MS with the same issue I understood while chatting to the support guy.

 

Jim

I just got off the phone with Microsoft support They could not help they claimed that DSS was the program that was causing the issue. I'm not convinced.

 

Brian

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I did a couple of things. I uninstalled DSS and reinstalled it. I also copied and moved a few of the BYEOS files into  new folder and attempted to process this batch. Seems to have solved the issue. I really wish I had tried each solution indepentantly so I could say for sure where the issue was. I have a few more sets to process some of which are still in the orginal folders I'll work on these after my grandpa duties are over today and I should be able to tell if it was DSS or BYEOS I suspect DSS. I'll report back. Thanks for the support!

Brian

 

Perhaps you can detail the Directory Names which you have setup for your BYE "Download Folder" (and your "BackyardTEMP Folder") and the DSS "Temporary Files Folder" (Settings; then Stacking Settings).

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Brian,

 

Is it only DSS that is seeing the folders and files as read only or all software?

 

The issue I had was that the folders and files were showing as read only in all software, including Explorer, MS Office, and all other applications. I have Office 360 on a monthly subscription and I used the associated support that comes with this to get MS to provide the support, as it was their operating system and their Office application!

 

Have you tried opening the files in other applications? If so, are they showing as read only as well or is it only in DSS?

 

Jim

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I have to make it clear that I am not use to the black arts of programing. I've looked at other saved files in Word ect. and they're all "read only" under properties and they have not caused me any issues. I presume that is not the issue then. Creating a New folder in my BYEOS folder and then opening the original folder from the nights capture and copying and pasteing sets into the New folder for some reason allows DSS to accept these copies for processing. The New folder also has "read only" checked under properties. I just hate to shuffle through this process before processing plus having to delete the original data. I'm fortunate in that I live where good viewing nights a far apart and few in number so the extra steps wont cut into my observing time often. :lol:  Thanks for everyones input.

Brian

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Brian,

 

While having to copy the files to a different folder is a minor inconvenience it may be something that could be fixed.

Did you install BYE or DSS using a different account than what you use when you normally run them?

 

What is the complete path to the folder with the files that DSS cannot process?

If you look at the Security tab of the Folder Properties does your account have full access to that folder?

 

If you are content with your workaround, that is OK too.

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Brian,

 

You say that from within MS Word files are showing as Read only? This sounds very much like the problem I had.

 

A quick check is easy to do.

 

1. Find a document that you produced in Word some ago that at that time was not read only.

2. Open the document in Word and check if it now showing as read only.

3. If it is check the properties of the document file in Explorer and see if the Read only box is checked. If it is, uncheck the box and apply the changes.

4. Close both Word and Explorer.

5. Open Word and re-load the document, has it reverted back to read only? (I found that it may take some time before the files revert back to read only!)

 

If it has, then you do need to get MS support to take ownership of the problem by reporting that the behaviour is happening with MS products, e.g. Word, Excel, etc. It is probably best not to mention any other non MS software as it is an easy get out for them.

 

The other side of this issue is that you can't save updated versions of documents (or any other file types) into the affected folders without re-naming them each time (having to use save-as with a different file name instead of save), a bit of a pain if you are producing a document or spreadsheet and saving as you go!

 

Jim

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Rick,

 

The issue I had would not allow me to add myself to the folder security properties, or rather it would and then would remove me a short time later!

 

Unfortunately I can't remember what the cure was, as the support chap and I (under instruction) tried many different things to get it to play properly, including him having to escalate the issue a couple of times while I waited on the phone. Call took about two hours before we (he) got it right.

 

Jim

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Jim,

 

I don't doubt you, but I have never seen file permissions and attributes arbitrarily set by the operating system in any version of Windows, from 2.1 up to 7. I have only limited experience with 8.1 and no experience with 10.  If you are able to change the file permissions and then some time later they are set to something else, that seems to mike a huge problem problem for Microsoft.

 

I did google your issue and saw that it is apparently a bug that is related to installation of OneDrive, Microsoft's cloud hosting application. Here is a link --> http://answers.microsoft.com/en-us/windows/forum/windows_10-security/bug-windows-10-onedrive-default-settings-causing/43700b79-31a3-43c8-8d30-7863e40d9576

 

The article in the link is from the beginning of last month, so it may not be fixed yet.

 

However, the issue that Brian is seeing with DSS is likely something else.

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Rick,

 

Yep, that is the problem I had. It didn't start with me starting to use or setup OneDrive, it started after a Windows update as I was already using OneDrive and had been for some time.

 

Don't understand why but my laptop that shares the same OneDrive account didn't develop the same problem, so far ;^))

 

Thanks for the link it was an interesting read as it describes many of the steps that were carried out on my PC by the MS support guy.

 

Jim

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