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Canon SL3


krharikiran
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Hi,

 

   I am new to BYE and I have tried downloading and installing today. I am using Canon SL3 and Laptop is on Windows 10 Pro 64-bit OS.

   I am getting following error while I am connecting to Canon SL3 using BYE 3.2.2 

1) Make sure EOS Utility is not running.

2) Make sure the camera is turned on and the battery is fully charged.

3) If you are trying to connect a DIGIC II camera model such as the 5D, 20D, 20Da, 30D, or 350D make sure your are running Windows 32 bits.  These models do not work on Windows 64 bits.

4) If you are using a USB hub, remove it, connect the camera directly in a USB port on your computer and try again.

 

Is there anyway, I can connect.

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