BYN fails to recognize Nikon D5600

[Andante_2]

Hello,

I've been happily using BYN for two years with a MacBook Air/Windows 10 Home dual boot system. I connect via a cable through a Startech powered hub.

I'm migrating to a stick PC, the MeLe PCG02, which hosts Windows 11 Pro. The driver installs correctly and the camera is found under "Portable Devices" in the Device Manager, as it also is with the MacBook. In both cases I am also able to access the Nikon SD card files (now deleted, of course). However, BYN does not connect to the camera. I get the same null result whether I connect with the known good cable either through my powered hub or directly to a port on the MeLe. Cycling the camera power didn't help either.

Suggestions?

Thanks,

Don

[admin]

Did you reboot the PC?

Which version of BYN?

[astroman133]

>> The driver installs correctly and the camera is found under "Portable Devices" in the Device Manager,

Sorry,  but what "driver" are you referring to?

[s3igell]

When you first attach a Camera to the PC (Stick or Laptop or regular), Windows will ask "How do you want to Access This Device?"  You need to advise that it will be accessed as a Camera (or as anything BUT a File Storage Device).  This causes different sets of Device Drivers to be loaded depending on your response.

BYE/BYN needs the Camera to be recognized as a Camera Device - not as a Storage Device.

You may simply have to reboot the PC Stick.  Or you may have to remove the "Camera-as-File Storage" Device from Device Manager, before it will once again prompt you for how to access the Camera.

Once you have the Camera attached as a Camera, BYN should find the D5600 directly.  Do make sure that WiFi is OFF in the Camera - if it supports WiFi - so that you can connect via the USB Cable.   Once you have BYN and your PC configured to connect your Camera, you can experiment with WiFi Connections (if available) - but such are Not Directly Supported by O'Telescope Support Team.

Keep us updated - Good Luck.

[Andante_2]

Cheers,

I'm running BYN 2.1.2. I tried, in the following sequence: (1) uninstalling the D5600 using device manager, (2) turning the camera off and unplugging the camera at the stick PC USB port, and (3) rebooting. I then re-established remote desktop and opened the "device manager" utility, then plugged the USB cable back into the stick PC, and then turned the camera on. No message that would allow me to select "how to access the camera" or similar appeared on the screen but, once again, the camera appeared in "Portable devices" in the device manager utility. So no matter what, the camera seems to load what I think is an old driver in "Portable devices." Yes, I have fully updated my stick PCs Windows 11 S/W. The Nikon website does not list any drivers for the D5600. Any more thoughts?

Thanks,

Don

[astroman133]

I am grasping at straws a bit, but is the O/S a "full" version of Windows 11 or is it somehow reduced to fit/run on the stick?

A Low-level Nikon driver should be installed and maintained as part of Windows. The rest is installed with BYN. I wonder if there is some pre-requisite software that the Nikon SDK, installed with BYN requires. Perhaps like a C/C++ run-time library that is missing so the SDK will not load, even though Windows apparently recognizes the camera.

[Andante_2]

Hi,

My stick computer windows version is Windows 11 Pro, with all updates, as they say, up to date. Indeed, the Nikon drivers for the Win 11 stick PC and my working Win 10 laptop were both released on the same date: 6/21/2006. which seems old for Win 11. However, that is what is on my updated and current Win 11 system. The driver IDs are as-follows:

Win 10 (working): 10.0.19041.746 and

Win 11 (glitch): 10.0.22000.653. It might be worth seeing if you have the same drivers.

I also tried uninstalling and then reinstalling BYN 2.1.2, getting the same non-working result.

[admin]

13 hours ago, astroman133 said:

Perhaps like a C/C++ run-time library that is missing so the SDK will not load, even though Windows apparently recognizes the camera.

That is a good observation.

Can you please send the log file, so we can have a peek?